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AI Factory for Insurance

Optimise the use of data, processes and technology and put people at the centre.Get in touch with us

What is "AI Factory for Insurance"?

  • The AI Factory for Insurance is an innovative organisational model combined with a flexible, modular IT architecture. As an innovation and implementation factory, it is there to systematically develop, train and deploy AI models in digital business processes.

Put the customer experience at the centre!

The focus is on the user experience of insurance customers and collaboration & knowledge sharing among the professional and technical AI players in the insurance company.  

Create trust in the AI processes!

Many companies have a clear digitalisation strategy that envisages the automation of various core processes, also using artificial intelligence (AI). In most cases, the development of AI models has already begun, but on the one hand, the concepts used often do not scale, and on the other hand, there is a fundamental lack of trust in the results for their use in fully automated customer processes. The AI Factory for Insurance addresses these requirements and shows a solution.


Four reasons for the AI Factory:

Benefit from the advantages of the AI Factory for Insurance.

AI-Model Lifecycle Management

AI Factory for Insurance is an industrialised approach for the development and deployment of AI models in business processes

Confidence in the results

The results of the models are so reliable that decisions based on them are fair and transparent.

Speed in operationalisation

You retain control over data usage and the training state of the models for rapid releases at DevOps pace.

Self-Service and Collaboration

Maximise the use of self-service, collaboration and automation for near real-time decision-making.

Curious now?

We will be happy to answer your questions about the AI Factory for Insurance and advise you on the possibilities and potential in your insurance company.

How does the AI Factory for Insurance work?

  • The data is read in, cleaned and integrated. A model can be developed (build), trained and finally put into operation (deploy) on this data. At the output of the deployed model is a decision that is passed on to downstream applications via interfaces (API), thus controlling the further workflow.
  • The models provide decision-making aids, for example for classification, extraction of specialised data, cluster assignments or score values, which are used by insurance applications via standard interfaces.
Graphic of the AI Factory for Insurance

Our services

We build your AI Factory for Insurance with you.

TIMETOACT GROUP has a lot of experience in the disciplines of Artificial Intelligence, Information Architecture, Machine Learning, Data Science, Automation and DevOps. With the successful integration of these skills, we help insurers build their AI Factory for Insurance and develop it step by step.

Specifically, we support you in these areas:
  • Design of business use cases
  • Creation of business models and training
  • All aspects of data engineering
  • Data Governance and Master Data Management
  • Machine Learning Operations
  • Advice on tool selection
  • Licensing, installation and configuration of software
  • R/E and B/E application development
  • Automation and system integration

Our approach to using the AI Factory for Indurance:

If you decide to use the AI Factory for Indurance, we will go through these steps. It is important to us to keep the technical depth for you as low as possible.

Get started with the AI Factory in a Discovery Workshop!

For a fast start, we recommend a half-day discovery workshop, which we currently also conduct online and customise according to your needs.

After an initial briefing with innovation examples and use cases from insurance practice, the exploration of use cases takes place with a view to the priorities and ambitions of your company as well as the evaluation of cost-benefit aspects. Finally, the most relevant use case is selected and solution options are considered (across tools and manufacturers) for rapid implementation to a minimum viable product.

Contact us now for a Discovery Workshop or a no-obligation exchange!

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Watch our AI Factory webcast:

In the webcast, you will learn why the topic of artificial intelligence is so important for insurers. We explain what the AI Factory for Insurance is exactly and which five elements make up the Factory. We will then show you how it can be implemented in insurance companies and how it can be integrated into other/similar initiatives.

Speaker: Michael Ehrmantraut (IBM)

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On-site digitization partner for insurance companies

As TIMETOACT GROUP, we are one of the leading digitization partners for IT solutions in Germany, Austria and Switzerland. As your partner, we are there for you at 17 locations and will find the right solution on the path to digitization - gladly together in a personal exchange on site.

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Smart Insurance Workflows

Using a design thinking approach, we orient workflows to the customer experience and design customer-centric end-to-end processes. Intelligent Document Processing enables a high level of dark processing and ensures speed and quality.

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Data Insights

With Data Insights, we help you step by step with the appropriate architecture to use new technologies and develop a data-driven corporate culture: from the development of new data sources, to exploratory analysis to gain new insights, to predictive models.

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AI & Digitization for the Transportation and Logistics Indus

Digitalisierung und Transparenz der Prozesse sowie automatisierte Unterstützung bei der Optimierung können Logistikunternehmen helfen, den Spagat zwischen Kosten und Leistung besser zu bewältigen, um langfristig als wertvoller Partner der Wirtschaft zu agieren.

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Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.

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Data Integration, ETL and Data Virtualization

While the term "ETL" (Extract - Transform - Load / or ELT) usually described the classic batch-driven process, today the term "Data Integration" extends to all methods of integration: whether batch, real-time, inside or outside a database, or between any systems.

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Digital transformation in public administration

The digital transformation will massively change the world of work, especially in public administration. We support federal, state and local authorities in the strategic and technical implementation of their administrative modernisation projects.

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Business Intelligence

Business Intelligence (BI) is a technology-driven process for analyzing data and presenting usable information. On this basis, sound decisions can be made.

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Data Science, Artificial Intelligence and Machine Learning

For some time, Data Science has been considered the supreme discipline in the recognition of valuable information in large amounts of data. It promises to extract hidden, valuable information from data of any structure.

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Proof-of-Value Workshop

Today's businesses need data integration solutions that offer open, reusable standards and a complete, innovative portfolio of data capabilities. Apply for one of our free workshops!

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Operationalization of Data Science (MLOps)

Data and Artificial Intelligence (AI) can support almost any business process based on facts. Many companies are in the phase of professional assessment of the algorithms and technical testing of the respective technologies.

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Dashboards & Reports

The discipline of Business Intelligence provides the necessary means for accessing data. In addition, various methods have developed that help to transport information to the end user through various technologies.

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Data Governance

Data Governance describes all processes that aim to ensure the traceability, quality and protection of data. The need for documentation and traceability increases exponentially as more and more data from different sources is used for decision-making and as a result of the technical possibilities of integration in Data Warehouses or Data Lakes.

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Intelligent Document Processing (IDP)

Intelligent Document Processing (IDP) involves the capture, recognition and classification of business documents and data from unstructured and semi-structured texts. IDP uses the latest technologies to automatically find case-relevant information in the abundance of documents and to control further processing in context.

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Demand Planning, Forecasting and Optimization

After the data has been prepared and visualized via dashboards and reports, the task is now to use the data obtained accordingly. Digital planning, forecasting and optimization describes all the capabilities of an IT-supported solution in the company to support users in digital analysis and planning.

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IBM Cloud Pak for Data Accelerator

For a quick start in certain use cases, specifically for certain business areas or industries, IBM offers so-called accelerators based on the "Cloud Pak for Data" solution, which serve as a template for project development and can thus significantly accelerate the implementation of these use cases. The platform itself provides all the necessary functions for all types of analytics projects, and the accelerators provide the respective content.

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Mastering digital transformation in insurance

Versicherer haben daher bereits die Chancen und Notwendigkeiten der Digitalisierung größtenteils erkannt. Trotzdem ist noch viel zu tun, denn Digitalisierung funktioniert nicht von einem Tag auf den anderen – besonders bei Versicherungen, bei denen es viele altmodische und langsame Prozesse gibt.

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Insurance

Insurance companies live by making a promise to people - and that promise is security. Crucial to success is not only the mastery of new technologies and new forms of collaboration, but above all a change in corporate culture.

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Conception of individual Analytics and Big Data solutions

We determine the best approach to develop an individual solution from the professional, role-specific requirements – suitable for the respective situation!

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FinOps

Gain visibility into your cloud costs and sustainably reduce them by applying best practices from FinOps.

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Microsoft Azure Synapse Analytics

With Synapse, Microsoft has provided a platform for all aspects of analytics in the Azure Cloud. Within the platform, Synapse includes services for data integration, data storage of any size and big data analytics. Together with existing architecture templates, a solution for every analytical use case is created in a short time.

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AI & Data Science

The amount of data that companies produce and process every day is constantly growing. This data contains valuable information about customers, markets, business processes and much more. But how can companies use this data effectively to make better decisions, improve their products and services and tap into new business opportunities?

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FinOps Consulting

We advise you both commercially and technically on how to gain transparency over your cloud costs and how to reduce them sustainably.

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FinOps Microsoft - Microsoft Cloud Cost Optimization

TIMETOACT offers license management and compliance consulting in the Microsoft area, as well as technical consulting (e.g. on the use of Azure Services).

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Decision Optimization

Mathematical algorithms enable fast and efficient improvement of partially contradictory specifications. As an integral part of the IBM Data Science platform "Cloud Pak for Data" or "IBM Watson Studio", decision optimisation has been decisively expanded and embedded in the Data Science process.

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IBM Cloud Pak for Data

The Cloud Pak for Data acts as a central, modular platform for analytical use cases. It integrates functions for the physical and virtual integration of data into a central data pool - a data lake or a data warehouse, a comprehensive data catalogue and numerous possibilities for (AI) analysis up to the operational use of the same.

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Fit for the digital ecosystem

Insurers are digitally networking with their ecosystem to gain critical capabilities in a division of labor. Personal data, object data or transaction data are securely exchanged via common digital interfaces. For end customers, this results in a consistent "experience" to their concerns, regardless of which service provider is currently contributing.

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Process Transformation, Integration & Automation

Digital transformation requires companies to continuously optimize, integrate and automate their business processes. This is the only way they can remain competitive, increase customer satisfaction and reduce costs. IT plays a crucial role in this, as it must provide, implement and adapt the appropriate technologies to enable process innovations.

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Artificial Intelligence & Data Strategy

Every company collects and manages vast amounts of data, e.g. from production processes or business transactions. However, only a fraction of this data is used effectively to support control and decision-making processes.

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Demand Management – Clarity on IT needs

We help to determine your effective IT needs, e.g. for workstations with Microsoft Office 365. Save money by only buying what you really need.

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Microsoft Azure

Azure is the cloud offering from Microsoft. Numerous services are provided in Azure, not only for analytical requirements. Particularly worth mentioning from an analytical perspective are services for data storage (relational, NoSQL and in-memory / with Microsoft or OpenSource technology), Azure Data Factory for data integration, numerous services including AI and, of course, services for BI, such as Power BI or Analysis Services.

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Analytics & Business Intelligence

Analytics & Business Intelligence has become increasingly important in recent years. Companies that do not deal with Analytics and Business Intelligence find it difficult to cope with nowaday's huge amounts of data. With the help of analytical concepts and special software you can collect data of your own company, competitors or market developments to make your business processes and customer and supplier relationships more successful.

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Open and secure IT

Just a few years ago, insurers were reluctant to move into the cloud or platform world. Concerns about security and governance often prevailed. The paradigm has changed. Insurers are looking at cloud solutions and are increasingly willing to rely on standard solutions for core applications as well.

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Analytics, BI & Planning

In today's business world, data has become a key competitive factor. Companies that are able to collect, analyze and use their data effectively can make better decisions, meet customer needs and identify new opportunities. To achieve this, you need powerful and flexible solutions for Analytics, Business Intelligence (BI) & Planning.

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Artificial Intelligence & Data Science

Data Science is all about extracting valuable information from structured and unstructured data. Together with Artificial Intelligence (AI) – the ability of a machine to imitate intelligent human behavior – you can make accurate decisions, based on high-quality information. Moreover, you can react quickly to recent developments.

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Microsoft SQL Server

SQL Server 2019 offers companies recognized good and extensive functions for building an analytical solution. Both data integration, storage, analysis and reporting can be realized, and through the tight integration of PowerBI, extensive visualizations can be created and data can be given to consumers.

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Healthcare

IT and digitalisation are too often seen in Germany as pure cost drivers, without taking into account the revenue opportunities and potentials. We know the challenges in the healthcare sector and help you find the best IT solutions.

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Standardized data management creates basis for reporting

TIMETOACT implements a higher-level data model in a data warehouse for TRUMPF Photonic Components and provides the necessary data integration connection with Talend. With this standardized data management, TRUMPF will receive reports based on reliable data in the future and can also transfer the model to other departments.

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vdek introduces new Data Warehouse solution

The TIMETOACT GROUP supports the Verband der Ersatzkassen e. V. in the switch from a system environment to the latest IBM technology.

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Automatic handwriting recognition for insurers

The recognition of handwriting works "out of the box". In addition, we support our customers in further document classification and extraction of specialized data so that it can be processed automatically.

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Paths to the cloud for insurers

Cloud ist die Blaupause für eine moderne Nutzung von IT-Ressourcen. Doch traditionell scheuen viele Versicherer den Weg in die Cloud. Befürchtet werden Kontrollverlust oder fehlende Sicherheit für vertrauliche Daten. Doch all dies sind Themen, die technisch und organisatorisch gelöst sind. Es überwiegen die Vorzüge einer flexiblen und kostengünstigen Architektur.

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Big Data, Data Lake & Data Warehousing

For the optimal solution – with special consideration of the business requirements – we combine different functionalities.

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IT Controlling – Determination and allocation of IT costs

We help to make IT controlling processes efficient and effective and to introduce suitable procedures for the internal allocation of IT costs.

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IBM SPSS Modeler

IBM SPSS Modeler is a tool that can be used to model and execute tasks, for example in the field of Data Science and Data Mining, via a graphical user interface.

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IBM InfoSphere Information Server

IBM Information Server is a central platform for enterprise-wide information integration. With IBM Information Server, business information can be extracted, consolidated and merged from a wide variety of sources.

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Effective claims management for insurers

Insurers have the challenge of helping people quickly and reliably in the event of a claim. At the same time, they have to keep the costs of claims and benefits management low so that insurance premiums remain affordable.

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Graph Technology

We help you harness the power of graphs to transform your business. Our expertise spans from graph database modelling and graph data science to generative AI.

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IBM Cloud Pak for Automation

The IBM Cloud Pak for Automation helps you automate manual steps on a uniform platform with standardised interfaces. With the Cloud Pak for Business Automation, the entire life cycle of a document or process can be mapped in the company.

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IBM Cloud Pak for Application

The IBM Cloud Pak for Application provides a solid foundation for developing, deploying and modernising cloud-native applications. Since agile working is essential for a faster release cycle, ready-made DevOps processes are used, among other things.

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IBM Cloud Pak for Data System

With the Cloud Pak for Data System (CP4DS), IBM provides the optimal hardware for the use of all Cloud Pak for Data functions industry-wide and thus continues the series of ready-configured systems ("Appliance" or "Hyperconverged System").

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Managed service support for optimal license management

To ensure software compliance, TIMETOACT supports FUNKE Mediengruppe with a SAM Managed Service for Microsoft, Adobe, Oracle and IBM.

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Data Vault Modeling Approach

Data Vault is a modeling technique that is particularly suitable for agile Data Warehouses. It offers high flexibility for extensions, complete historization of data and allows parallelization of data loading processes. Data Vault supports without significantly increasing the complexity of the Data Warehouse over time.

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TIMETOACT GROUP acquires Atlassian Partner catworkx

The acquisition is in line with the expansion of the consulting portfolio of TIMETOACT GROUP to become the leading Atlassian partner in the German-speaking region. The partnership between the two groups, which has already existed for some time, will now be merged and expanded under the umbrella of the TIMETOACT GROUP.

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Mendix for Finance & Insurance

With its low-code platform, the manufacturer Mendix enables you to drive forward the digitization of your company even with small teams. Quickly create individual solutions and, thanks to the simple implementation option, have the solution developed directly in the specialist departments.

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IBM Watson® Knowledge Catalog/Information Governance Catalog

Today, "IGC" is a proprietary enterprise cataloging and metadata management solution that is the foundation of all an organization's efforts to comply with rules and regulations or document analytical assets.

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Database technologies

Flexible, secure and fast database systems form the stable basis of your daily work. We manage your databases optimally.

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IBM Planning Analytics mit Watson

IBM Planning Analytics with Watsons enables the automation of planning, budgeting, forecasting and analysis processes using IBM TM1.

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Digital Architecture

In order to survive in a dynamic and highly competitive market, you need to be able to adapt your business processes, products and services quickly and efficiently to the needs and expectations of your customers. The architecture of your IT systems plays a decisive role in this. A digital architecture is a holistic and flexible design of the IT landscape that supports the integration of data, applications and services across different platforms and applications and promotes the innovation, agility and scalability of your company.

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IT Asset Management – Reducing Costs and Risks Sustainably

We help customers to increase the transparency of IT assets in use, identify potential savings for hardware and software, and avoid compliance risks at the same time.

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Enterprise Content Management (ECM) & Archiving

With Enterprise Content Management (ECM), all data, information and documents are stored, archived and managed in a context-related manner on a single platform. ECM systems offer numerous advantages for managing the increasing number of (un)structured electronic documents and data.

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Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.

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Flexibility in the data evaluation of a theme park

With the support of TIMETOACT, an theme park in Germany has been using TM1 for many years in different areas of the company to carry out reporting, analysis and planning processes easily and flexibly.

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IBM Watson Studio

IBM Watson Studio is an integrated solution for implementing a data science landscape. It helps companies to structure and simplify the process from exploratory analysis to the implementation and operationalisation of the analysis processes.

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Talend Real-Time Big Data Platform

Talend Big Data Platform simplifies complex integrations so you can successfully use Big Data with Apache Spark, Databricks, AWS, IBM Watson, Microsoft Azure, Snowflake, Google Cloud Platform and NoSQL.

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Talend Application Integration / ESB

With Talend Application Integration, you create a service-oriented architecture and connect, broker & manage your services and APIs in real time.

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TIMETOACT implements integrated insurance software

Less than one year from project start to system implementation: TIMETOACT developed the integrated, browser-based insurance software "HERMES" for the VOV D&O insurance association. The cross-departmental individual software completely covers all core processes of the insurance company. Users particularly appreciate the intuitive user interface and the high performance of HERMES.

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Enterprise Service Management

Our Enterprise Service Management Solution offers you a way to make Service Management accessible to all participants via an easy-to-use service portal. You can map your processes in this portal according to defined procedures and connect them to other systems. In addition, you relieve the process participants through automation.

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IBM Db2

The IBM Db2database has been established on the market for many years as the leading data warehouse database in addition to its classic use in operations.

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IBM Netezza Performance Server

IBM offers Database technology for specific purposes in the form of appliance solutions. In the Data Warehouse environment, the Netezza technology, later marketed under the name "IBM PureData for Analytics", is particularly well known.

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Talend Data Fabric

The ultimate solution for your data needs – Talend Data Fabric includes everything your (Data Integration) heart desires and serves all integration needs relating to applications, systems and data.

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IBM Cognos Analytics 11

IBM Cognos Analytics is a central platform for the provision of dispositive information in the company. With the reporting and analysis functions of IBM Cognos, the relevant information can be prepared and used throughout the company.

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Consulting on the ivv collaboration strategy

The future collaboration of ivv is characterized by modern communication and collaboration tools. It is defined for cross-organizational work in association and with external parties.

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Bamboo, Bitbucket, Sourcetree

Continuous Integration and a Continuous Delivery Pipeline with Bamboo, Bitbucket and Sourcetree. We can help you with our years of experience as a user as well as a solution partner of Atlassian products in many areas.

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Spend Management Consulting

Regardless of whether you are aiming for a digital transformation in your company or are asking yourself whether your IT is costing too much or how you can cut costs, the first step is always based on creating transparency. Only when you have clarity about all relevant IT costs can you take the next targeted action.

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Microsoft Power BI

Power BI is the ideal complement to the Microsoft-centric analytic solution in the enterprise. As a standalone version "Power BI Desktop" it is free of charge. With Power BI, companies create quick, comprehensive and meaningful visual analyses.

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Talend Data Integration

Talend Data Integration offers a highly scalable architecture for almost any application and any data source - with well over 900 connectors from cloud solutions like Salesforce to classic on-premises systems.

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Managed service for insurers

Maintaining and operating applications often ties up a lot of resources that are urgently needed elsewhere. Or the corresponding skills are almost completely missing. With our Managed Services, you no longer have to worry about your IT!

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Decision Automation

Companies today are faced with the challenge of making increasingly complex decisions in a shorter time frame in order to remain competitive and act in a customer-oriented manner. At the same time, they have a wealth of data at their disposal that can potentially provide valuable insights, but is often difficult to analyze and use. Decision automation is an approach that aims to combine human intelligence with machine algorithms to support or automate better and faster decisions.

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Our service offer for Mendix

The Dutch software manufacturer gives us the possibilities to create platform-independent low/no-code solutions for you with its products. In addition, we offer a wide range of services related to Mendix and are available to you from conceptual design to hosting and operation of your new solution.

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IBM Watson Discovery

With Watson Discovery, company data is searched using modern AI to extract information. On the one hand, the AI uses already trained methods to understand texts; on the other hand, it is constantly developed through new training on the company data, its structure and content, thus constantly improving the search results.

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8 tips for developing AI assistants

AI assistants for businesses are hype, and many teams were already eagerly and enthusiastically working on their implementation. Unfortunately, however, we have seen that many teams we have observed in Europe and the US have failed at the task. Read about our 8 most valuable tips, so that you will succeed.

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ITAM / SAM & FinOps

The integration of IT Asset Management (ITAM) and FinOps Consulting represents a comprehensive strategy aimed at maximizing the efficiency and security of IT operations while optimizing the associated costs. The two disciplines complement each other and offer organizations the opportunity to take a holistic approach to managing their IT resources and finances. The topic of sustainability in IT is also becoming increasingly relevant alongside the rise in cloud costs. Our experts are also happy to support you in the implementation of Green IT.

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Digital Workplace & Employee Experience

The Digital Workplace gained in importance, especially in recent months, becoming indispensable for many companies. The Microsoft Office 365 platform provides an ideal basis for this development. However, the Digital Workplace also includes intranet and collaboration environments.

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Enterprise Content Management (ECM) & Archiving

With Enterprise Content Management (ECM), all data, information and documents are stored, archived and managed in a context-related manner on a single platform. ECM systems offer numerous advantages for managing the increasing number of (un)structured electronic documents and data.

TIMETOACT
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Enterprise Content Management (ECM) & Archiving

With Enterprise Content Management (ECM), all data, information and documents are stored, archived and managed in a context-related manner on a single platform. ECM systems offer numerous advantages for managing the increasing number of (un)structured electronic documents and data.

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Agile Transformation & New Work

Companies and their employees are operating in an increasingly complex, dynamic and uncertain environment. In such an environment, organizations can benefit from agility. The aim of New Work & Agile Transformation is to be able to react quickly and purposefully to predictable and unpredictable events. However, an agile environment is not created overnight. Resilience, flexibility and long-term success are the result of active transformation.

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Anwendungsmöglichkeiten

Learn how you can integrate Atlassian products into your daily business to make your processes more efficient.

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Enterprise Content Management (ECM) & Archiving

With Enterprise Content Management (ECM), all data, information and documents are stored, archived and managed in a context-related manner on a single platform. ECM systems offer numerous advantages for managing the increasing number of (un)structured electronic documents and data.

TIMETOACT
Referenz
Referenz

Less risk and cost for HDI with ISO/IEC 19770-1

HDI AG was the first end-user organization worldwide to be certified according to ISO/IEC 19770-1 in February 2023. TIMETOACT GROUP accompanied HDI with ITAM maturity analyses, identification and implementation of optimization measures as well as in obtaining the certification.

TIMETOACT GROUP
Service
Service

Adoption & Change Management

Adoption & change management are decisive factors for the success of digital transformations. They deal with how people, processes and cultures adapt to new technologies, strategies and ways of working. Without an effective adoption & change management strategy, companies cannot realize the full potential of their investments, overcome resistance and achieve sustainable change.

TIMETOACT GROUP
Service
Service

Cloud Transformation

By migrating to the cloud, companies can reduce their IT operating costs, increase the efficiency of IT services and drive innovation faster. However, a cloud transformation requires careful planning, design and execution to minimize potential risks and achieve the desired results.

TIMETOACT
Service
Teaserbild zu IT-Strategie Beratung
Service

IT strategy – A clear goal and the way to achieve it

The IT strategy provides you with the plan for the long-term development of your IT organisation, necessary technologies, processes and digital culture.

novaCapta
Referenz
View of the PUMA Headquarters in Herzogenaurach
Referenz

PUMA: Platform for low-code/no-code solutions

Thanks to the Microsoft Power Platform, PUMA benefits from customized services that can be created without major development effort. The new business processes can be flexibly expanded, further developed, scaled and centrally tracked via the Center of Excellence.