Certification and testing company boosts efficiency by up to 80% with GenAI

Manufacturers of medical devices and industrial equipment are required to submit extensive documentation for market approval. These dossiers often exceed 120 GB and are filled with PDFs, specifications, standard references, and technical drawings. Where regulatory requirements collide with thousands of pages of technical documentation, traditional review processes quickly hit their limits. 

For auditors in the international TIC industry (Testing, Inspection, Certification), this has meant time-consuming manual reviews, complex standards checks, and country-specific language adaptations – all under mounting competitive and cost pressure. Scalability? Out of reach. 

Especially with internationally regulated products such as X-ray machines, the provider’s testing team faced the Herculean task of manually navigating hundreds of standards across different markets and languages. Their only tools: Windows Explorer, PDF readers, and personal know-how. 

Another limiting factor was the certification company’s legacy IT infrastructure – fragmented, difficult to automate, and barely scalable. As a result, review processes regularly caused capacity bottlenecks, leading to the loss of thousands of potential contracts. 

The breakthrough came with a scalable, AI-powered platform designed to directly support review processes: efficient, quality-assured, and seamless. The solution combines enterprise search with generative AI, enabling auditors to ask targeted questions – for example, about compliance with specific standards. 

Responses are semantically enriched, transparent, and traceable. Even technical content and complex interdependencies are recognized and correctly interpreted. Technologically, the platform is built on a secure Azure setup with LLM integration, cross-document search, and role-based access. 

As an active member of the German AI Association, the TIMETOACT GROUP also contributes to regional clusters and specialist working groups – such as Defense, Healthcare, and Knowledge Graphs – actively shaping the practical use of AI in regulated industries. 

The introduction of the AI-powered review platform has delivered two dramatic improvements for the international testing and certification provider: manual effort in document analysis has been reduced by up to 80% – a quantum leap in efficiency. 

At the same time, the company’s win rate has increased tenfold – clear evidence that scalability and speed now translate into a tangible competitive edge. Review processes that once took weeks are now completed within hours. Semantic analysis and context-aware result presentation enable auditors to make better-informed decisions and verify compliance faster. 

Thanks to its modular architecture, the platform is not only future-proof but also easily transferable to other areas of testing. 

Where massive data volumes, regulatory complexity, and high compliance demands intersect, the true strength of AI-enabled solutions becomes visible. The new review platform has not only radically improved efficiency, but also measurably enhanced the quality and consistency of certification processes. 

For the testing company, this means: more business, shorter turnaround times, greater scalability – and a new position as an innovation leader in the international TIC industry.