Reference | AVUS Group

The AVUS Group is an internationally active specialist in claims settlement and, since its founding in 1960, has been an established partner for insurance companies, reinsurers, social insurance providers, and businesses with a regular volume of claims. Today, AVUS handles claims in more than 150 countries, coordinating all parties involved – from experts and attorneys to repair shops.
The underlying business processes have been managed for many years via a central IBM i core application. AVUS has been working successfully with PKS Software GmbH since 2008 and uses the 5250 modernization solution eXcite as the basis for its daily operations.
However, the existing user interface, which was automatically generated from the green screen, had remained virtually unchanged for many years. Its design and user experience were still based on older Windows design principles and placed a strong emphasis on backward compatibility.
With the strategic evolution of the PKS product landscape toward web-based clients and the discontinuation of the classic Windows client, it became clear that the interface needed to be reimagined.

The project was driven primarily by requests from the user community:

How can a business-critical IBM i application be modernized without compromising stability and protecting your investment—while also creating a user experience that meets current and future needs?

AVUS decided to undertake a comprehensive modernization of its user interface – not merely as a redesign, but as a strategic UI project. PKS provided support for the project both conceptually and technically.
The project kicked off with a five-day workshop led by PKS UI/UX experts. Working closely with the AVUS team, we defined requirements, analyzed usage scenarios, and, building on that foundation, developed a robust interaction and design concept.
The results included, among other things:

• Wireframes for key use cases
• clear guidelines for layout, components, and user navigation
• deliberate standardization to enable AVUS to manage the project independently over the long term

The goal was not only to create a modern interface, but also to establish a solid foundation for future developments.

The modernized user interface is of central importance to AVUS, as all file management is handled through the front end of the IBM i core application. The project has helped overcome significant obstacles:

With its UI modernization, AVUS has taken an import­ant step toward aligning proven IBM i processes with modern user expectations. The project serves as a prime example of how stability, investment protection, and future-proofing can be combined.

PKS supported AVUS not only technically but also conceptually – with a clear focus on sustainability, standardization, and collaborative partnerships. Today, the new UI framework lays the groundwork for implementing future requirements in a flexible and controlled manner.

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