Freshservice for efficiency: Focus on change enablement!

The challenge

As long-standing satisfied users of Freshservice, a large German housing and development company wanted to increase its scope of use and integrate change enablement in addition to the IT processes already mapped in Freshservice.

The solution

CLOUDPILOTS actively supported this process and provided consulting services at the system and process level. In addition, our ITIL 4-certified specialist designed and conducted comprehensive training on the content and benefits of change enablement.

The result

System-supported documentation of changes in the IT landscape has dramatically increased transparency and acceptance of such changes internally, while reducing processing times and implementation risks.

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Freshservice-Airwatch integration for efficiency!

CLOUDPILOTS optimizes device management with Freshservice-Airwatch integration. Customized app for seamless synchronization.

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Freshservice optimization at ATU

Learn how CLOUDPILOTS helped ATU transform Freshservice from an IT tool into a vital business solution by overcoming barriers to use.

Success Story

Elimination of data clutter through identity management.

This is how we create transparency, efficiency, and say goodbye to data clutter. Find out how our experts are making history with SID. Read more about it.

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Focus on Switzerland: In conversation with Aida

Today we introduce Aida, who works at catworkx in Switzerland as a Customer Relationship Manager.

Branche 9/5/25

Digital Pole Position for Transport and Logistics

We create transparency, automate processes and ensure compliance – for IT that puts your logistics in the lead.

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New license strategy for CG Car-Garantie

CarGarantie optimised its Atlassian licensing with catworkx – for greater cost efficiency and flexibility in its growing IT infrastructure.

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Value Added Reselling

Our Value Added Reselling approach creates a trusted partnership that maximizes SAM efficiency and ROI for our customers.

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FLYERALARM relies on the Atlassian Cloud

FLYERALARM migrates to the Atlassian Cloud with catworkx – for greater efficiency, better collaboration, and a modern, scalable IT infrastructure.

Blog 11/9/23

Process Pipelines

Discover how process pipelines break down complex tasks into manageable steps, optimizing workflows and improving efficiency using Kanban boards.

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Turck Holding Optimizes IT Structure

Greater efficiency and structure through a sustainable IT strategy: Turck Holding GmbH is redesigning its IT organization and aligning it for the future. Read more.

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People in focus: Doreen on her role as Culture Expert

Meet Doreen – our Culture Expert, who plays a key role in shaping our corporate culture. In this interview, she reveals what drives her and why values are so important to her.

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Vector Informatik: Successful deployment of Confluence Cloud

With catworkx, Vector migrated 1,600 users to Confluence Cloud Enterprise – for greater efficiency, future-proofing and as a response to rising data centre costs.

Produkt 4/5/23

Backup and recovery solutions for the cloud - HYCU in focus

Experience the ultimate cloud experience with the strong partnership of CLOUDPILOTS and HYCU. Our pioneering solutions are designed to meet all your cloud needs.

Headerbild für lokale Entwicklerressourcen in Deutschland

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On-site digitization partner for insurance companies

We find the optimal IT solution for insurance companies! ► Everything from a single source ✓ Personally on site ✓ Arrange a personal exchange now.

News 11/4/24

EverIT becomes part of catworkx and TIMETOACT GROUP

Cologne/Budapest, 4 November 2024 – catworkx (part of TIMETOACT GROUP), a leading partner for Enterprise integration based on the Atlassian platform, is acquiring EverIT, a specialized Hungarian based Atlassian Partner. Together, the companies will build on their long-standing relationship and expand catworkx’s leading market position into Central Eastern Europe and strengthen catworkx’s global offering. The parties agreed not to disclose the details of the transaction.

Führender Atlassian-Champion STAGIL wird Teil der Timetoact Group

News 7/6/23

Leading Atlassian Champion: STAGIL becomes part of TIMETOACT

TIMETOACT GROUP, a leading provider of IT services for upper mid-sized companies, corporations and public institutions, acquires STAGIL, one of Germany's largest Atlassian Platinum and Enterprise Solution Partners: With this acquisition, TIMETOACT GROUP's Atlassian consulting portfolio, which is managed under the catworkx brand, moves up into the top league in the German-speaking region. The former STAGIL managing director Björn Frauen becomes co-managing director of catworkx Germany in the course of the merger. He will also become a shareholder in TIMETOACT GROUP. The parties have agreed not to disclose details of the transaction.