Change management for IT

We guide your employees through IT change so that new tools are used productively.

Why IT projects lose acceptance without change management

Whether M365 implementation, cloud migration or Copilot rollout: technology is often rolled out faster than the organization is ready for it. The result: low usage rates, resistance within teams and an ROI that takes longer than expected. 

More than 70% of digital transformation projects miss their goals not for technical reasons, but because employees are not brought along.

Mitarbeitende der novaCapta sitzen zusammen und unterhalten sich

Professional change management helps your IT investments deliver the planned value

Increase productivity

Your employees use new tools confidently in their day-to-day work instead of falling back into old routines.

Create acceptance

We create understanding for the change and foster the willingness to actively support new ways of working.

Reduce resistance

We take concerns seriously, provide guidance and make change understandable for teams.

Reduce project risks

We identify acceptance issues early and minimize risks before they endanger rollout and value creation.
  • Microsoft Solutions Partner in all Solution Areas

  • Microsoft Specialization: Adoption & Change Management

  • Prosci® certified

Certified expertise for your change project

Microsoft Specialization 

Microsoft has awarded novaCapta the Specialization for Adoption & Change Management. This confirms our proven expertise in change projects around Microsoft 365. As a member of the Microsoft Council for Adoption and Change Management, we are also closely connected to current developments and best practices. 

 

Prosci® Change Management certification 

Our change and adoption specialists are Prosci® certified, the globally recognized standard for professional change management. For you, this means a structured, proven approach that makes change plannable and focuses on measurable results.

Microsoft Modern Word Badge & Prosci Zertifizierung

Voices from successful change projects

raining is an important lever for us to support change and digital transformation comprehensively. With novaCapta, we have found a partner who supports us holistically and sustainably.

Reto Alberini Leader Business Information Center Birchmeier Group

The experts at novaCapta always put themselves in our position and responded empathetically to our requirements, the situation and the employees. From our point of view, it was a really good project collaboration.

Klaus Schaffranek IT Service Management RheinEnergie AG

Change management for IT: solid expertise, visibly proven

KZVK and VKPB: M365 implementation with change management

novaCapta supported KZVK and VKPB in the implementation of Microsoft 365, Teams telephony, SharePoint Online and Microsoft Teams. With a structured change and adoption approach, target-group-specific communication, training sessions and use case workshops, employees were actively supported and new ways of working were successfully embedded into everyday work. 

 

Read the case study

Ecclesia: Change Management as a Driver of Modern Collaboration

Together with novaCapta, the Ecclesia Group supported its transition to modern data storage in Microsoft 365 with a tailored change and adoption strategy. A clear change story, leadership workshops and targeted learning formats helped establish acceptance, secure data management and a collaborative way of working across the organization. 

 

Read the case study

Change management that works in everyday practice

New tools and processes only have an impact when employees understand them, use them confidently and support them. That is exactly why we combine three key success factors.

Tools that make work easier

Your employees receive the right tools to implement new processes efficiently, securely and productively in their day-to-day work.

Skills that create confidence

With targeted training and practical enablement, your teams learn how to use new solutions confidently and integrate them meaningfully into their work.

Mindset that creates acceptance

Clear communication and the active involvement of managers create trust, guidance and the willingness to support new ways of working.
Change management in IT

The building blocks for successful adoption

To ensure that new technologies are not only implemented but also used, we focus on clear communication, practical enablement and measurable adoption. For sustainable support beyond the end of the project, we also offer our M365 Adoption Service with multi-level packages.
Communication that provides guidance
We develop target-group-specific communication that informs, motivates and prepares your employees for the change, using the channels that work in your organization.
Multipliers who carry change into everyday work
We train internal contacts who support the rollout and further change measures in the long term, creating a sustainable structure that continues to have an impact beyond the project.
Training that creates confidence in application
From quick guides and explainer videos to live workshops: we train your employees in a practical way with a focus on concrete use cases from everyday work.
Measurement that makes progress visible
We measure usage rates and satisfaction, identify the need for adjustment and provide you with the figures your management needs to evaluate ROI.

Related services for your transformation project

Frequently asked questions about change management & adoption

For which IT projects does novaCapta offer change management?

We support change projects around the digital workplace: from the implementation of Microsoft 365 and Teams to cloud migrations and the transition to new applications. What matters is not the technology itself, but that your employees support the change.

We have already rolled out the solution, but usage is low. Can novaCapta also help afterwards?

Yes, our novaCapta Adoption Service for M365 is designed exactly for this. It provides continuous communication, support and enablement as part of M365 evergreening for sustainable adoption in your organization.

What makes novaCapta different from other change management providers?

We combine three strengths: deep Microsoft expertise, change management and technical implementation from a single source, as well as proven expertise through Microsoft Advanced Specialization and Prosci® certification. This means we support change not only conceptually, but all the way through to successful use in everyday work.

What is the best way to get started?

Our workshop for change & adoption is a proven starting point. In a compact format, we clarify your current situation, define goals and outline initial measures. Alternatively, you can book an initial consultation directly with our experts.

Your change project deserves an experienced partner

My team and I look forward to your inquiry.

Portraitbild von Carsten Schulz, novaCapta

Carsten Schulz

Head of Modern Work

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