Smart Start

Targeted introduction of Atlassian products

Smart Start

With Smart Start as a service package, catworkx offers customers - after a detailed requirements analysis - an individual prototype based on Jira, Jira Service Management or Confluence. Initial data, tasks and documents are visualized in a collaborative working environment. After an extensive test phase, the results are evaluated and recommendations for action are derived for a rollout or a follow-up project.

The Smart Start consists of three phases:

The requirements analysis

Your requirements are recorded and prioritized in a structured manner at the beginning. This involves defining the goals that are to be achieved by using the Atlassian solutions. These requirements are modeled as well as possible. At the end of the first stage, your expectations are clearly defined, known to all stakeholders and initial processes are mapped in the system. This provides an initial assessment of the degree of coverage of the selected products in the standard version and defines a guideline for action. Documentation of open points and recommendations for action is provided.

The test phase

In the following two to a maximum of four weeks, the system is tested by the company. catworkx is available to answer any questions.

Acceptance

In a final workshop, the processes are run through again and any adjustments are discussed and incorporated. At the end of the acceptance process, all stakeholders know whether and which adjustments still need to be made. The further procedure for going live is also determined and a further recommendation for action is given.

Your benefits as a customer in summary:

Clearly defined duration and costs for the workshop
A clear course of action
A recommendation for action at the end of the SmartStart on how to proceed and the expected project costs
No effort required to set up an Atlassian environment
Prototype system created according to catworkx best practices
System is suitable for subsequent productive operation
All required licenses are provided for the test period

Our Services:

Consulting

We are happy to advise you in detail and personally regarding the Atlassian products and our services around Atlassian.

Consulting

Configuration

Talk to our experienced consultants who analyze potential and agree with an optimization plan.

Configuration

Support

No matter if you are new to the Atlassian Suite or just need a hand with a certain topic – we are glad to help.

Support

Development

Do you need special functions that are not covered by any existing app? We develop your own apps individually adapted to your needs.

Development

Hosting

We are helping you to reach the availability that you need by offering several different service level categories with up to 99.9% availability.

Hosting

Trainings

Teams of up to 8 can schedule private sessions, either online, or we’ll come to your site and deliver Team (Onsite) classes.

Trainings

Licenses

We offer attractive package benefits and advise on advantageous options for buying or extending Atlassian licenses.

Licenses

Optimization

We stabilize your atlassian systems and make sure they always run perfectly!

Optimization

Contact us for more information!

We can understand you better in a free introductory meeting and offer you our services tailored to your needs.

Service

Software, Mobile and Web App Development

Standard software often cannot completely fulfill a company's own requirements - TIMETOACT therefore develops customized software solutions.

Referenz

Implementation of an application lifecycle management

The EOS Group managed its requirements management in a database for a long time. With Jira and catworkx, implementation requirements were transferred and application lifecycle management optimized.

Referenz

Data protection management system with Jira and Confluence

catworkx took a collaborative approach to GDPR implementation, using Jira & Confluence as a living DSMS to create transparent documentation structures.

Offering 10/19/22

Smart Check

Smart Check from catworkx: Structured analysis of your Atlassian tool implementation with gap and efficiency checks. Receive practical recommendations for process and tool optimization.

Offering 10/19/22

Smart Assessment

Using Smart Assessment you can have your existing IT environment assessed, e.g. in the event of a change of deployment or a required upgrade.

Referenz

Büchi Labortechnik AG: Successful migration to the cloud

Büchi, a leader in laboratory technology, uses Jira for project management and IT support. After the Atlassian Suite, the company decided to migrate to the Atlassian Cloud with catwork Switzerland.

Referenz

Agile working with Scrum at Wienerberger

In 2019, Wienerberger introduced agile methods with Jira software. With catworkx and a 4-phase plan, requirements were clearly defined, transparency increased and development quality improved.

Service

Smart Insurance Workflows

Using a design thinking approach, we orient workflows to the customer experience and design customer-centric end-to-end processes.

Referenz

Confluence and Jira Service Management in use at JKU

At the JKU Linz, 21,000 people study in over 60 subjects. In 2018, a service portal was created using Jira Service Management and Confluence based on the motto “Help customers help themselves.

Referenz

Smarter mobility with the portal switchh

Subway, S-Bahn, bus, car, ferry or bicycle: The pilot project "switchh" of HOCHBAHN in cooperation with Europcar and Car2Go makes Hamburg mobile.

Use Case

Use Case: Cantonal transport authority uses data smarter

Predictive analytics & visualisation: weather, crash & image data linked – for prevention, planning & safety.

Service

AUTOPILOT Business Class

Business is our upgrade to Economy. This version includes a few more features, such as the handling of incidents and standard changes (user, group, calendar and license management and Gmail settings) according to the fair use principle.

Service

Cloud Deployment

Companies use a large number of individual solutions. Largely standardized IT solutions can be obtained much more cheaply and reliably from the Public Cloud.

Service

AUTOPILOT First Class

First Class is our flagship model. This version includes even more than unlimited incidents and standard changes.

Service

AUTOPILOT Managed Service

With AUTOPILOT, CLOUDPILOTS offers you customized managed service packages. Together with you, we pave the way to the future.

Frei von Sorgen in der Google Cloud mit CLOUDPILOTS

Service

Change Management

Change must not stop at technology when introducing Cloud-based mail & collaboration solutions, but must include the factor "human" right from the start