Technical Account Manager (TAM)

Atlassian's personal, technical account manager.

Technical Account Manager (TAM)

Atlassian's personal technical account manager.

A Technical Account Manager (TAM) has direct access to Atlassian support, product and development teams. Together with the customer, they analyze what KPIs should be set and consistently measured for the quality and quantity of Atlassian solution usage. Atlassian TAMs also help optimize team productivity.

When upgrading Atlassian products, a TAM can provide important guidance and direction with their cross-functional and cross-product technical knowledge. In addition, TAMs analyze existing usage trends and advise on best practices. Proactively, they accompany step by step on the way to better automation, integration, etc.

Customers gain early access to Alpha/Beta/Pioneer programs through their TAM and are informed of exclusive events to meet peers. Firmly scheduled feedback sessions with product management on product direction round out the portfolio.

Atlassian Technical Account Manager (TAM) - Betreuung beim Upgrade von Atlassian-Produkten, Definition von KPIs für Messungen u.v.m.

Our Services:

Consulting

We are happy to advise you in detail and personally regarding the Atlassian products and our services around Atlassian.

Consulting

Configuration

Talk to our experienced consultants who analyze potential and agree with an optimization plan.

Configuration

Support

No matter if you are new to the Atlassian Suite or just need a hand with a certain topic – we are glad to help.

Support

Development

Do you need special functions that are not covered by any existing app? We develop your own apps individually adapted to your needs.

Development

Hosting

We are helping you to reach the availability that you need by offering several different service level categories with up to 99.9% availability.

Hosting

Trainings

Teams of up to 8 can schedule private sessions, either online, or we’ll come to your site and deliver Team (Onsite) classes.

Trainings

Licenses

We offer attractive package benefits and advise on advantageous options for buying or extending Atlassian licenses.

Licenses

Optimization

We stabilize your atlassian systems and make sure they always run perfectly!

Optimization

Contact us for more information!

In a free get-to-know-you meeting, we can better understand you and tailor our services for you.

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Technical Account Manager (TAM)