Technical Account Manager (TAM)

Atlassian's personal, technical account manager.

Technical Account Manager (TAM)

Atlassian's personal technical account manager.

A Technical Account Manager (TAM) has direct access to Atlassian support, product and development teams. Together with the customer, they analyze what KPIs should be set and consistently measured for the quality and quantity of Atlassian solution usage. Atlassian TAMs also help optimize team productivity.

When upgrading Atlassian products, a TAM can provide important guidance and direction with their cross-functional and cross-product technical knowledge. In addition, TAMs analyze existing usage trends and advise on best practices. Proactively, they accompany step by step on the way to better automation, integration, etc.

Customers gain early access to Alpha/Beta/Pioneer programs through their TAM and are informed of exclusive events to meet peers. Firmly scheduled feedback sessions with product management on product direction round out the portfolio.

Atlassian Technical Account Manager (TAM) - Betreuung beim Upgrade von Atlassian-Produkten, Definition von KPIs für Messungen u.v.m.

Our Services:

Consulting

We are happy to advise you in detail and personally regarding the Atlassian products and our services around Atlassian.

Consulting

Configuration

Talk to our experienced consultants who analyze potential and agree with an optimization plan.

Configuration

Support

No matter if you are new to the Atlassian Suite or just need a hand with a certain topic – we are glad to help.

Support

Development

Do you need special functions that are not covered by any existing app? We develop your own apps individually adapted to your needs.

Development

Hosting

We are helping you to reach the availability that you need by offering several different service level categories with up to 99.9% availability.

Hosting

Trainings

Teams of up to 8 can schedule private sessions, either online, or we’ll come to your site and deliver Team (Onsite) classes.

Trainings

Licenses

We offer attractive package benefits and advise on advantageous options for buying or extending Atlassian licenses.

Licenses

Optimization

We stabilize your atlassian systems and make sure they always run perfectly!

Optimization

Contact us for more information!

In a free get-to-know-you meeting, we can better understand you and tailor our services for you.

Blog

Is SAP Cloud ERP Right for Your Business? Find out Now!

This guide helps you evaluate whether SAP Cloud ERP is the right choice for your organization by posing critical questions, providing guidance, and highlighting scenarios where it may or may not fit.

Jobs

Director Technical Delivery (w/m/d)

ipg | Köln | Vollzeit & Festanstellung | Ab sofort

Jobs

Office Manager (w/m/d)

PKS | Ravensburg | Teilzeit & Festanstellung | Ab sofort

Jobs

Senior Sales Manager in Wien (w/m/d)

ipg | Wien | Vollzeit & Festanstellung | Ab sofort

Jobs

Senior Sales Manager in Wien (w/m/d)

ipg | Wien | Vollzeit & Festanstellung | Ab sofort

Referenz

Semper uses TIMETOACT Vacation Manager as SaaS

Maximum convenience in vacation management: educational institution benefits from user-friendliness of M365-compatible TIMETOACT solution.

Jobs

Senior Sales Manager für Cyber Security (w/m/d)

ipg | Köln | Vollzeit & Festanstellung | Ab sofort

Referenz

The digital customer file with IBM Content Manager

The prefabricated house specialist SchwörerHaus KG has relied on IBM technology for many years to set up a digital customer file.

Referenz

edcom Vacation Manager in use at QS Qualität und Sicherheit

The international company with a staff of 70 uses the edcom Vacation Manager for Microsoft Office 365 to manage leave and business trip requests.

Kompetenz

Governance & Operational Excellence

Digitalization inevitably leads to business processes changing and roles and responsibilities being redistributed. At the same time, new legal requirements, regulations and standards need to be met.

Leuchtende 3D-Datenlandschaft – visualisiert Big Data und digitale Vernetzung.

Kompetenz

Business Innovation & Digital Transformation

The Pressure to increase efficiency and reduce costs is increasing ► Are you familiar with this? Exploit the potential of digitalization

News

TIMETOACT GROUP acquires Atlassian Partner catworkx

The acquisition is in line with the expansion of the consulting portfolio of TIMETOACT GROUP to become the leading Atlassian partner in the German-speaking region. The partnership between the two groups, which has already existed for some time, will now be merged and expanded under the umbrella of the TIMETOACT GROUP.

Kompetenz

Change, Collaboration & Leadership

When it comes to New Work and Agile Organization, we are not interested in achieving utopias, but in real, sustainable change that advances your business just as much as your employees.

Unternehmen

catworkx

catworkx is one of the largest Atlassian Platinum and Enterprise Solution Partners in the DACH region, with locations in Germany, Austria and Switzerland, specialising 100 percent in Atlassian solutions.