Modern user interface and mobile access for all employees

• Name: Fraport AG
• Location and industry: Frankfurt am Main, airport business
• Sales: €2.93 billion (2017)
• Employees: 21,000

• Access to the Idea Management tool for all employees within the Fraport Group
• Intuitive and easy to use, web-enabled
• Mobile use on all end terminals
• Can be extended by adding an integrated tool for Innovation Management

• Modern user interface is available; consistent with the IT strategy
• Solution can be adapted flexibly to specific customer requirements
• Ongoing further development
• Experienced software partner focused on the future

Fraport AG has been using the target Idea Management “on-premise” solution for many years. The use of the solution has been continually extended and adapted to new technical possibilities. Many benefits have been gained from operating the solution directly on the SAP platform, for instance, in data integration. In the past, one disadvantage was that not all employees in the Fraport Group were able to log on to the platform online. Employees in the affiliated companies were left out. This situation has now been resolved through the additional use of the Idea Management “cloud” solution. In the case of Fraport, “cloud” means the in-house version, in other words, the software is provided within the Fraport data center. The cloud solution acts as additional software which enables all employees to take part in Idea Management irrespective of whether they have SAP access.

All Fraport employees (including those in the affiliated companies) now have convenient system access with the same look and feel and the same options, which also takes into account the employee’s respective role (submitter, reviewer, etc.).

The user interface is based on Open UI5, an open source library provided by SAP for the user interface. The design principles follow SAP Fiori, which ensures consistent user guidance in different software applications at Fraport.

All employees now have standardized access to Idea Management via a simple and intuitive interface. The solution is no longer limited merely to desktop usage, but can now also be used on mobile devices. Employees can even access the mobile version outside the Fraport network, for example, when working at home or when away on business.