IT Monitoring Service & Assurance Consulting

Optimise the performance control of your IT with our IT Monitoring & Service Assurance Consulting

Minimised loading times, fewer disruptions and hardly any failures - ensure the flawless operation of your IT!Get in touch with us

We support you in ensuring the efficient operation of your IT!

The high importance of IT Monitoring & Service Assurance Consulting becomes particularly apparent when it is not functioning optimally: IT users experience this, for example, in the form of long loading times, disruptions or failures. The aim of this discipline is to ensure the continuous operation of your IT and to enable customers and employees to use IT services and products without problems. In view of the increasing complexity of IT landscapes, this is a challenge for many companies.


Question mark as a symbol for open questions in IT Monitoring Service & Assurance Consulting

What is IT Monitoring & Service Assurance?

Monitoring can be translated as supervision or control, Service Assurance as performance assurance. Accordingly, monitoring and service assurance encompass all measures that control your IT - e.g. IT networks, applications or services - and ensure that the desired performance and functionality are available at all times. Modern monitoring tools are used for this purpose; they collect data on the performance of your IT landscape, identify faults and their causes, and offer solutions to eliminate problems.


We accompany you during the implementation of your IT Monitoring & Service Assurance

Our experts offer many years of experience in the field of IT Monitoring & Service Assurance Consulting. The range of implemented solutions extends from the monitoring of small niches to several million connected and monitored devices and services. We would be happy to support you in your project and are at your disposal with our services.

Inventory

We analyze your IT landscape with regard to technologies in use and propose a suitable solution.

Proof of Concept

Before implementation, we check whether the solution works in corporate practice.

Implementation

We realize the project according to your ideas and implement the necessary solutions.

Support

During ongoing operations, we continuously adapt performance management to changes in your IT landscape.

What are the benefits of IT Monitoring & Service Assurance?

Consistently high performance

Ensure high performance of your IT applications and infrastructure with IT Monitoring & Service Assurance. Detect faults at an early stage and fix them before they become serious problems.

Cost and time saving

By automating services that your IT operations team previously had to perform manually, you relieve the burden on your employees. Previously time-consuming analyses are carried out in a time- and cost-saving manner.

Minimization of risks

Long loading times, outages and disruptions to your IT have a negative impact on your core business, customer satisfaction and employee satisfaction. IT Monitoring & Service Assurance helps you minimize these risks.

We support you in these disciplines

Application Performance Monitoring Service banner image
Infrastructure Resource Management
IT service monitoring solutions for improved service capability
Network Performance Management

IT Monitoring & Service Assurance Beratung in der Praxis

We have already proven our expertise in IT Monitoring & Service Assurance Consulting in numerous projects, including for well-known companies in the telecommunications, transport & logistics, banking and aviation sectors.

Interactive Monitoring Map for Swiss Federal Railways

Every day, the Swiss Federal Railways (SBB) bring over one million people and over two hundred thousand tons of goods to their destination. TIMETOACT built an interactive situation map for the railroad company that makes disruptions, interventions and interruptions visible to everyone at a glance. The digital "Monitoring Map" shows how events in the route network influence each other. In this way, the responsible SBB employees reliably identify disruptions and are able to remedy them immediately.

Central service monitoring at Vodafone

TIMETOACT and Vodafone can look back on a partnership that has now lasted almost 20 years - during this time we have formed central elements of fault and service monitoring at the telecommunications provider. Our joint journey began in 2003 with the introduction of a network monitoring tool. Since then, we have actively supported the continuous optimization of Vodafone's service monitoring and accompanied the selection and implementation of various IBM tools.

Other references:

The right manufacturer for every project

The tools used depend on the respective requirements. We use solutions and products from our partner IBM as well as the Grafana Enterprise Stack for state-of-the-art application performance monitoring or OpenStreet Maps for geovisualizations. And where there are no ready-made solutions, we rely on custom-programmed software.

Feel free to contact us!

Jeanette Fürst
TIMETOACT GROUPContact

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IT Service Monitoring Lösungen für verbesserte Servicefähigkeit
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IT & Business Service Monitoring Solutions

With IT service monitoring, you can uniformly monitor the IT-supported services in your company. You have an overview of the current status of the services at all times, quickly identify the cause in the event of disruptions and thus remain able to act.

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Application Performance Monitoring Service

Application Performance Monitoring automates the IT monitoring of your applications, detects impending failures in advance and reduces manual activities to a minimum.

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Infrastructure Resource Management
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Infrastructure Resource Management

Whether on-premise or in the cloud: With modern Infrastructure Resource Management, you provide your applications with the right amount of resources at all times.

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Network Performance Management
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Network Performance Management

With Network Performance Management you can monitor the performance of complex IT landscapes. This enables you to detect capacity bottlenecks, unexpected deviations from normal operation as well as faults at an early stage and to remedy them immediately.

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Application Performance Monitoring Service

Application Performance Monitoring automates the IT monitoring of your applications, detects impending failures in advance and reduces manual activities to a minimum.

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Central service monitoring at Vodafone

For over 15 years, TIMETOACT has maintained an IT partnership with Vodafone that is second to none.

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Infrastructure Resource Management
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Infrastructure Resource Management

Whether on-premise or in the cloud: With modern Infrastructure Resource Management, you provide your applications with the right amount of resources at all times.

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Reference story Media Broadcast: Always on Reception

Together with TIMETOACT, Media Broadcast is digitizing its processes to provide unprecedented transparency and reliability of services.

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Broadband cable monitoring at Kabel Deutschland

Agile to the goal: TIMETOACT launches a monitoring tool for Vodafone Kabel Deutschland: for more profitability. For more clarity. For satisfied customers.

TIMETOACT
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Interactive stock map for Schweizerischen Bundesbahnen

TIMETOACT develops an interactive monitoring map to visualize the central alarm management and service monitoring for the Swiss Federal Railways, in short: SBB.

Leistung
novaCapta: Ihr Partner für die digitale Transformation mit Microsoft Technologien
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Managed services

ITIL-compliant service operation management and managed services for the cloud and Azure - free yourself from IT tasks that place an unnecessary operational burden on your team or for which you would have to set up special systems and competencies.

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IT Sourcing & Vendor Management – Managing IT Partners

We ensure the application of best practice methods for the selection and evaluation of IT vendors and service providers and for cost-optimized supplier management.

TIMETOACT
Technologie
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Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.

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Central Capacity Management for Sunrise

Know what's coming: TIMETOACT simplifies and centralizes Sunrise's network capacity management.

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Technologie
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Incident communication management

Statuspage allows you to keep track of the status of individual system-relevant components as well as a history of past incidents. Our self-created solution also allows you to connect various monitoring tools and query them in specific cycles. The component failure automatically generates an e-mail to your ticket system.

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Anwendungsmöglichkeiten

Learn how you can integrate Atlassian products into your daily business to make your processes more efficient.

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IT Service Management – Optimal support for IT processes

IT should be customer and service oriented. We help you implement effective and efficient IT service management

TIMETOACT
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Performance Strategy - Holistic approach to optimisation

With a performance strategy, you ensure that existing and newly added IT systems and services bring the expected value contribution, for example in the form of efficiency gains. We help you get the most value out of your IT and actively manage the risks associated with its use.

TIMETOACT GROUP
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News

TIMETOACT GROUP acquires monitoring specialist OpenAdvice

We expand our offer in application performance monitoring and business service assurance with acquisition of OpenAdvice IT Services GmbH

TIMETOACT
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Referenz

HOCHBAHN Managed Services

A high-performance and transparent IT forms the basis for being able to react quickly to new requirements. The IT specialists of TIMETOACT GROUP take over the managed services for the entire IBM WebSphere platform of Hamburger Hochbahn AG (HOCHBAHN).

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IT Controlling – Determination and allocation of IT costs

We help to make IT controlling processes efficient and effective and to introduce suitable procedures for the internal allocation of IT costs.

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IT Demand Management Teaser
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Demand Management – Clarity on IT needs

We help to determine your effective IT needs, e.g. for workstations with Microsoft Office 365. Save money by only buying what you really need.

TIMETOACT GROUP
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Digital transformation in public administration

The digital transformation will massively change the world of work, especially in public administration. We support federal, state and local authorities in the strategic and technical implementation of their administrative modernisation projects.

TIMETOACT GROUP
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Sustainability consulting for your sustainability goals

The legislator demands more transparency in the area of sustainability. Create your sustainability reporting with us and implement the findings in a targeted manner.

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Enterprise Architecture – Synchronising Business and IT

With pragmatic approaches and based on industry standards (TOGAF), we support clients in the introduction of an effective EAM.

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Sourcing Strategy, Spend Management & Compliance

Despite increasingly powerful IT, IT costs are rising steadily in relation to revenue / EBITDA. IT operations are causing more and more costs, and the budget for innovations in digital transformation is suffering as a result. Shifting the balance between operations and innovation is a strategic task.

TIMETOACT
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Enterprise Service Management

Our Enterprise Service Management Solution offers you a way to make Service Management accessible to all participants via an easy-to-use service portal. You can map your processes in this portal according to defined procedures and connect them to other systems. In addition, you relieve the process participants through automation.

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Application Modernization

Application Modernization focuses on modernizing existing applications. The key to success in Application Modernization is the strategy and selection of projects.

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Process Management

Process management causes additional work in the introduction phase, but this quickly turns into added value for your company as well as for employees, business partners and customers.

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IT Asset Management – Reducing Costs and Risks Sustainably

We help customers to increase the transparency of IT assets in use, identify potential savings for hardware and software, and avoid compliance risks at the same time.

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Application Development

Application Development refers to the process of modifying, designing and/or developing one or more applications. Gaps in the software landscape can be closed by tailoring applications individually to the customer.

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Managed Services & Managed Support
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Managed Services & Managed Support

Our Managed Service Team of specialists will relieve your IT department. We ensure that you can work more efficiently, reliably and quickly without needing to worry about the operation and maintenance of the infrastructure.

Leistung
Businessmen use laptops to secure computing through cloud storage for digital business and cloud data processing management. Optimizing online business customer service
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Azure Infrastructure

With both PaaS and IaaS, Microsoft Azure offers you a technical basis for mapping individual enterprise architectures in the cloud. With our Azure Consulting Services and our Azure Landing Zone approach, you can master the journey to the cloud and optimize your business processes.

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IT modernization

Whether it is about the development of company-wide digitalization strategies, the agile development of high-quality software or the successful, holistic transformation into the cloud - whenever companies want to modernize their IT, ARS Computer and Consulting is the right partner.

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Produkt

Atlassian Fisheye

Atlassian Fischeye ensures that all changes to the source code are easily traceable. Fisheye is especially helpful for source codes with a lot of important information

TIMETOACT
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Referenz

Semper uses TIMETOACT Vacation Manager as SaaS

Maximum convenience in vacation management: educational institution benefits from user-friendliness of M365-compatible TIMETOACT solution.

TIMETOACT GROUP
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Smart Insurance Workflows

Using a design thinking approach, we orient workflows to the customer experience and design customer-centric end-to-end processes. Intelligent Document Processing enables a high level of dark processing and ensures speed and quality.

TIMETOACT GROUP
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Digital Strategy & IT Strategy

Digital transformation has gained enormous importance in recent years. If you do not want to leave the success of Digital Transformation to chance, you need an integrated digital strategy and IT strategy.

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Service Oriented Architecture (SOA)
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Architecture consulting

With the right architecture, it is possible to support processes with complexity that is needed and to make design, operation and further development as simple as possible.

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GenAI Consulting

ChatGPT, Bard & Co. have shown at the latest: Generative AI has the potential to revolutionize the world of work. With GenAI Consulting, we support you in exploiting this potential for your company.

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TIMETOACT provides support for ISO/IEC 19770-1 certification

As Certification Patron, we support you with ISO/IEC 19770-1 certification so that you can benefit from the advantages of certification. We develop and optimize your ITAM system according to the "Plan-Do-Act-Check" process model for an effective and efficient license management.

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Zusammenarbeiten mit Google Workspace
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Business Continuity

Do you know your critical business functions and their risks? Do you know what to do when something goes wrong?

TIMETOACT GROUP
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Schild als Symbol für innere und äußere Sicherheit
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Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.

TIMETOACT
Technologie
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IBM Cloud Pak for Data – Test-Drive

By making our comprehensive demo and customer data platform available, we want to offer these customers a way to get a very quick and pragmatic impression of the technology with their data.

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Managed Services & Support

Our Managed Services ensure that applications are operated for you with a holistic understanding of infrastructure, licenses, support, applications and the corresponding expertise. This is done regardless of whether the application is to be operated at a hyperscale such as IBM Cloud, Google, AWS, Azure or onPrem.

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Technologie
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IBM Cloud Pak for Data Accelerator

For a quick start in certain use cases, specifically for certain business areas or industries, IBM offers so-called accelerators based on the "Cloud Pak for Data" solution, which serve as a template for project development and can thus significantly accelerate the implementation of these use cases. The platform itself provides all the necessary functions for all types of analytics projects, and the accelerators provide the respective content.

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Shaping the future with technology

ARS Computer and Consulting is one of the leading companies in the field of software engineering. Our mission: The Art of Software Engineering. This includes high-quality consulting and successful projects for the agile development of high-quality software.

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Atlassian Data Center Competence Center - Expertise & Untertützung durch catworkx für Ihre Atlassian-Infrastruktur
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Data Center Competence Center

Comprehensive Atlassian Data Center expertise, since the launch in 2014: catworkx supports you in all aspects of your Atlassian infrastructure.

TIMETOACT GROUP
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Technology Adoption & Integration

IT is the driving force behind digital transformation. It provides your company with the technological foundations on which you can drive digital innovation, optimize customer loyalty and experience and automate your business processes.

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Our services

We develop innovative software applications and future-proof IT systems as the basis for your digital transformation. We look closely and look for individual solutions. Because we are excited with technology. And because it works.

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Cloud platforms and automation technology

Lost in the jungle of possibilities? We help with the selection and implementation of modern cloud Platforms and cloud technologies.

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Technologie
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Enterprise Service Desk

With technical and professional-methodical competence, our ITIL experts advise our customers in all questions regarding the design and organization of processes and the further development of a modern service desk.

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Business Innovation & Digital Transformation

6. Compliance, Spend Management & Sourcing

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Software analysis

We help to achieve transparency and clarity in legacy systems: technically, qualitatively and structurally.

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API Economy & API Management

Accelerated and secure provision of data and services opens up new business models, e.g. in the context of B2B, B2C. In addition, "internal API ecosystems" have become indispensable in the context of cloud-native architectures, microservices, Internet of Things and mobile use cases.

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Software Engineering

Software engineering is the art of creating good software. Software engineering is the discipline of creating your digital products using methods proven by science and practice.

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Digital Transformation with Atlassian Tools

At catworkx, we digitalize business processes for our customers on the basis of Atlassian tools such as Jira and Confluence because we are convinced of the flexibility, performance and transparency of the products for smooth team collaboration.

TIMETOACT GROUP
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Governance & Operational Excellence

Digitalization inevitably leads to business processes changing and roles and responsibilities being redistributed. At the same time, new legal requirements, regulations and standards need to be met.

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DevOps culture change

Cloud native architecture and architecture modernization

TIMETOACT GROUP
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New Work & Agile Organization

When it comes to New Work and Agile Organization, we are not interested in achieving utopias, but in real, sustainable change that advances your business just as much as your employees.

TIMETOACT GROUP
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Artificial Intelligence & Data Strategy

Every company collects and manages vast amounts of data, e.g. from production processes or business transactions. However, only a fraction of this data is used effectively to support control and decision-making processes.

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ARS Golden 4

Agile development, DevOps, APIs and microservices are the state-of-the-art gold standards for their digital systems and products.

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Industrial Internet of Things

Whether in industry, urban planning or in the private sphere: The Internet of Things is making our lives easier. In particular, the digitalization of industrial production, saves companies time and money. We support you with your IoT project!

TIMETOACT GROUP
Branche
Headerbild für lokale Entwicklerressourcen in Deutschland
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On-site digitization partner for insurance companies

As TIMETOACT GROUP, we are one of the leading digitization partners for IT solutions in Germany, Austria and Switzerland. As your partner, we are there for you at 17 locations and will find the right solution on the path to digitization - gladly together in a personal exchange on site.

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FinOps Consulting

We advise you both commercially and technically on how to gain transparency over your cloud costs and how to reduce them sustainably.

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Technologie
Technologie

Our service offer for Mendix

The Dutch software manufacturer gives us the possibilities to create platform-independent low/no-code solutions for you with its products. In addition, we offer a wide range of services related to Mendix and are available to you from conceptual design to hosting and operation of your new solution.

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DevOps and CI/CD

A DevOps introduction gains momentum and focus with the support of our experts. We record the initiatives and capture the context of the company.

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Hybrid Cloud

Companies can tailor their process support needs by using existing in-house IT landscapes in combination with different cloud enterprise solutions and cloud infrastructure services. We would be happy to advise you on your options in the area of hybrid cloud IT.

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Cloud native architecture

Digital services require a high level of maturity in architectural work! Service quality, availability, stability and connectivity with adjacent ecosystems are the tip of the iceberg, which is significantly perceived by your customers when using your services.

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Data Science & Advanced Analytics
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Data Science, AI & Advanced Analytics

Data Science & Advanced Analytics includes a wide range of tools that can examine business processes, help drive change and improvement.

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Übersicht zur Atlassian Cloud
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Cloud Competence Center

catworkx accompanies you into the Atlassian Cloud: Consulting & Support for cloud migration, free trials, cloud plans, e.g. for Jira Cloud.

TIMETOACT GROUP
Branche
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AI & Digitization for the Transportation and Logistics Indus

Digitalisierung und Transparenz der Prozesse sowie automatisierte Unterstützung bei der Optimierung können Logistikunternehmen helfen, den Spagat zwischen Kosten und Leistung besser zu bewältigen, um langfristig als wertvoller Partner der Wirtschaft zu agieren.

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Agile Transformation
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Agile transformation

Cross-team planning and strategy through scaled agility with Atlassian tools - your entry into successfully scaling agile teams.

TIMETOACT GROUP
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Digitalization and optimization in the manufacturing industr

The TIMETOACT GROUP is a leading provider of solutions for the manufacturing industry. We are proud to offer our customers innovative technologies and services that optimize their manufacturing processes and increase their competitiveness.

TIMETOACT
News
News

TIMETOACT becomes OpenChain Partner

TIMETOACT becomes an official partner of OpenChain, a project of the Linux Foundation: With this partnership, the IT company qualifies to advise companies on the implementation of open source license management programs and to support customers adopting OpenChain ISO/IEC 5230.

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Graph Technology

We help you harness the power of graphs to transform your business. Our expertise spans from graph database modelling and graph data science to generative AI.

TIMETOACT
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License analysis and license consulting

Only well-founded information can serve as a basis for meaningful decisions or budgeting. Therefore, we are happy to offer you an inventory of your licenses and our experts will also analyze your infrastructure.

TIMETOACT GROUP
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Automatic handwriting recognition for insurers

The recognition of handwriting works "out of the box". In addition, we support our customers in further document classification and extraction of specialized data so that it can be processed automatically.

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AI - A technology is revolutionizing our everyday lives

For ARS, AI is an increasingly natural and organic part of software engineering. This is particularly true in cases where it is an integral part of applications and functions.

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IT strategy – A clear goal and the way to achieve it

The IT strategy provides you with the plan for the long-term development of your IT organisation, necessary technologies, processes and digital culture.

TIMETOACT GROUP
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Branche

Healthcare

IT and digitalisation are too often seen in Germany as pure cost drivers, without taking into account the revenue opportunities and potentials. We know the challenges in the healthcare sector and help you find the best IT solutions.

Lösung
Lösung

IT-Service-Management (ITSM)

IT Service-Management (ITSM) can be used to improve (business) processes in terms of customer and service orientation - the use of the right tools and the structured organization of the IT department are important here.

TIMETOACT
Referenz
Referenz

Managed service support for optimal license management

To ensure software compliance, TIMETOACT supports FUNKE Mediengruppe with a SAM Managed Service for Microsoft, Adobe, Oracle and IBM.

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IT security – protection against cyber attacks

IT security is becoming more and more important. We help organizations to implement appropriate and effective security structures, processes and controls.

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Enterprise Content Management (ECM) & Archiving

With Enterprise Content Management (ECM), all data, information and documents are stored, archived and managed in a context-related manner on a single platform. ECM systems offer numerous advantages for managing the increasing number of (un)structured electronic documents and data.

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Cloud Migration Beratung
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Txture

Txture enables strategic planning of your IT, rapid Cloud transformation and IT risk reduction in hybrid IT environments.

TIMETOACT
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Data Integration, ETL and Data Virtualization

While the term "ETL" (Extract - Transform - Load / or ELT) usually described the classic batch-driven process, today the term "Data Integration" extends to all methods of integration: whether batch, real-time, inside or outside a database, or between any systems.

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License and software consulting from a single source

TIMETOACT has been supporting the sports retailer for more than two years, not only for the support of the ILMT, but also for consulting on IBM Cognos - which was part of the IBM audit, among other things.

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Reduce your costs with Software Asset Management (SAM)!

Companies find it increasingly difficult to keep track of the software they use. We support you in this!