Ecclesia: Change Management as a Driver for Modern Collaboration

Transition from on-premises storage to M 365 (OneDrive and SharePoint) 

Aligning technical migration with cultural and organizational change 

Group-wide rollout across diverse corporate cultures and hierarchies 

Building a strong leadership coalition to drive and support change

Development of a clear change story communicating strategic goals and benefits 

Tailored change and adoption approach aligned with organizational culture 

Supporting management with leadership-focused formats: workshops, use case sessions, and consultation hours 

Ongoing support as a sparring partner to address challenges pragmatically

Establishment of a connected, collaborative way of working in M365 

Clear governance framework including roles, responsibilities, data protection and data retention policies, as well as binding guidelines for collaboration and information storage 

Transparent and structured information management, reducing redundancies 

Standardized principles for content structure, discoverability, and usage across all storage locations 

Sustainable change strategy addressing new employees as well as future organizational and technological developments

With more than 2.400 employees, the Ecclesia Group faced a pivotal decision: the transition to modern data storage in the Microsoft Cloud using OneDrive, SharePoint, and Microsoft Teams had already been technically prepared. As the topic was highly relevant for the entire organization, responsibility was deliberately

not assigned solely to individual change agents. Instead, the internal project team sought a partner to work closely with all leaders, ensuring broad adoption, active participation, and sustainable acceptance across the organization.

The leadership coalition was empowered to understand, communicate, and embed the change within their teams. Workshops were conducted across all management levels – from executive leadership to team leads. In use case workshops, team and department managers were involved to identify and evaluate changing ways of working as well as specific use cases across different business areas. This targeted engagement enabled leaders to actively support and drive the transformation.

In addition, learner-centric self-service formats for M365 such as video snippets, one-pagers, and a dedicated self-learning landing page ensured continuous enablement and guidance for all employees.

With more than 2,400 employees and an annual premium volume of around €3 billion, Ecclesia Group is one of the leading insurance brokers for companies and institutions in Germany and Europe. Headquartered in Detmold, the group operates across Germany and in four additional European countries.

https://www.ecclesia.com/de