Schwäbisch Hall: Modern working environment in the cloud with M365

With the introduction of the key components of M365, Schwäbisch Hall can now benefit fully from the wide range of technological possibilities, thereby laying the foundations for its journey towards a modern digital working environment.

New strategic orientation towards Microsoft Cloud

Due to cloud orientation, development freeze for intranet based on SharePoint on-prem solutions

Pandemic home office situation requires a fast communication and collaboration solution

Extensive technology change within a very short period of time requires continuous support for employees

New, modern and mobile-capable intranet based on SharePoint Online

Rapid introduction of MS Teams, Teams telephony and novaWorxx

Support through efficient change management with a guide concept

Cooperation with novaCapta as consulting solution and technology partner

Leverage the productivity benefits of the Microsoft 365 platform

Work efficiently in a modern work environment

Improved communication and collaboration through the integrative M365 tools

High employee adoption and satisfaction

Meeting regulatory requirements

The strategic realignment of the Bausparkasse Schwäbisch Hall AG envisaged the digitization and modernization of the internal working environment in rapid steps. The goal was to move key work components to the Microsoft cloud, in order to return to an up-to-date technological status and benefit from the advantages of the cloud.

The starting point for the digital transformation was the migration of the previous e-mail system from Lotus Notes to Outlook. To meet the challenges of the changeover within the organization, Schwäbisch Hall decided to work with novaCapta. As a result, a team of novaCapta experts guided the migration process with the development and implementation of a sustainable change concept. The focus was on the qualification and support of internal „guides“ who acted as multipliers and main contact persons for all employees. This efficient approach, which relies heavily on decentralized, individual empowerment, enabled a fast and smooth transition of employees to the new technology.

In parallel, the intranet, which previously ran on an on-prem SharePoint 2016 solution, was also to be migrated to the cloud and thus to SharePoint Online. This opportunity was taken to further optimize the existing intranet and benefit from the modern functionalities of the new technology. The conception, design and implementation of the new intranet was carried out in close cooperation between Schwäbisch Hall‘s communications department and workplace experts from novaCapta.

Thomas Fehrmann, team leader at Schwäbisch Hall, talks about the new intranet: „Our new intranet now offers an appealing design, a user-friendly structure, intuitive navigation and state-of-the-art functionalities as well as improved administrative processes. This allows us to efficiently manage knowledge and know-how within the organization and to retrieve and share information easily and quickly.“

of MS Teams was rapidly prioritized. Until now, Schwäbisch Hall employees had used many different tools for collaboration and communication. Due to the unexpected home office situation, the need for a uniform solution was urgently required - due to efficiency, cost as well as to make working in the new home office situation as easy and pleasant as possible for the employees.

In order to ensure a smooth and effortless adaptation process of the employees to the new technology, the already proven change management concept of novaCapta also came into play during the roll-out of MS Teams.

Since Schwäbisch Hall, as a bank, has to meet very high regulatory requirements, the company also decided to implement novaWorxx, an efficient self-service solution from novaCapta for managing space provisioning, governance and lifecycle within M365 applications.

Matthias Kraft, on the introduction of novaWorxx, explains: „With novaWorxx, we can not only make collaboration based on M365 even more efficient. The tool also helped us to precisely control user behavior within MS Teams and meet our regulatory requirements.“
 

With the introduction of the essential building blocks of M365, Schwäbisch Hall can now benefit comprehensively from the many technological possibilities and has thus laid the foundation stone on its way to a modern digital way of working.

Download Case Study Schwäbisch Hall PDF (DE)
Download Case Study Schwäbisch Hall PDF (EN)

Schwäbisch Hall is Germany‘s largest home savings bank, with around 7 million customers. It is also one of the leading providers of construction financing. The company‘s more than 6,500 employees work closely with the cooperative banks. Outside Germany, Schwäbisch Hall is active with affiliated companies in Eastern Europe and China.

https://www.schwaebisch-hall.de/